Terms & Conditions
A non-refundable deposit of between $125 deposit is required to book/secure a date for our sessions, your booking will not be in our calendar until the deposit has been paid.
Any images taken by Family Photography By Amy are only for personal use and are strictly not for commercial use unless given a formally signed print release by Amy herself.
If you are unable to make your booking date and notify us with less than 48 hours' notice or fail to attend your appointment, we will cancel your booking but due to the short notice will be unable to fill your spot with a client on our waiting list.
So unfortunately in the case of a "no show" situation, your studio session booking fee will not be kept for another appointment and will not be refunded under any circumstances.
Outer locations requested for any session are an additional $129 on top of any package.
Invoices will incur a 5% additional fee for each month they are left overdue this may be waived if reasonable regular payments have been agreed upon.
I DO NOT give out raw, unedited images to keep as this does not accurately reflect the high quality of our work.
When your final edits have been uploaded, the original raw previews will be replaced. Downloadable files are strictly non-refundable so if you have an issue with your gallery or wish to swap or change your selections please notify me first as once you have downloaded them you will not longer be able to swap only be to purchase extra images.
Full payment are required to be paid before the prints & products included in your chosen package are edited & ordered, if you are on a payment plan as agreed upon by your photographer all products and prints will be ordered upon receiving the last payment on your package total.
This does not apply to Afterpay, Zippay or Klarna payment methods.
Photographer will require to know if you choose to use a payment method that is not a direct bank transfer/ invoice payment that is your bank card, use of Paypal, Afterpay & Zippay will incur a 6% add-on fee of your total package and/or gift card price. This additional fee is not received by Family Photography By Amy directly but is a small fee that Afterpay requires so that Family Photography By Amy can use this service for our business profile.
Payment Plans are a super affordable option to paying off your package.
Our Payment Plan Terms are 2, 4 & 6 months, after this period you will need to pay the full amount owing or pay an additional fee of $59 for the photographer to continue to hold your online gallery status for you. If we cannot contact you or have not received anything from you within 7 days of your account being owed, an automatic $15 will be added onto your bill. Overdue accounts will continue to incur additional fees of $15 Per Month will be added onto your final balance. (So if your payment plan goes over the term you chose each additional month will be an additional $15 unless you have contacted us to renew another payment plan term.).
Payment Plans or Contract Signed are agreed on by your photographer will differ depending on the time period you choose, if your weekly, fortnightly or monthly payment plan payment is late by more then 2 days late please contact us, if we have received no contact regarding your late payment a fee of $15 per late payment will be added on to your account. If you wish to avoid the late fee please contact us if you are having a financial struggle I'm more then happy to discuss other options with you.
No Refund. The client acknowledges and agrees that Cancellation by the Client will not result in a refund of any session session booking fees/deposit paid on or before the date of Cancellation by the Client. As stated all studio session booking fees paid/deposit to reserve and/or hold a selected date (Studio Session Booking Fees) are strictly non-refundable for any reason. There are specifically no refunds on the full amount of any Mini Sessions or Seasonal Sessions if the Client does not turn up to the time agreed upon booking slot or cannot make it to the appointment then they have forfeited their booking fee payment and there will be no reschedule made. Client also agrees that Photographer takes no responsibility for a child's facial expressions, behaviour or cooperation towards the photo shoot if the child is unable to fulfil the booking or give a gallery of images there will be no refund or reschedule available.
Thanks for taking the time to read through our terms and conditions, and we look forward to seeing you on your booking date. By paying your studio session fee for your booking, will mean that you have READ & AGREED to the terms and conditions laid out above and they will automatically apply to your experience at Family Photography By Amy.